Our fridge stopped working over the weekend, Marco came out 1st thing Monday morning to diagnose the problem. He helped us get a part repaired and as soon as we got the part back, was over to our house the same day to install it and fix our fridge. Awesome customer service, fair prices, quality work. Will call Appliance King for all our future appliance needs. Thank you!
In the past six weeks both my Kitchenaid dishwasher and oven have needed repairs. Although I have an extended warranty, the warranty company is too busy to send out their own awful contractors, and told me to get my own and they would reimburse. So I called Appliance King. Marco is friendly, very knowledgeable and efficient. He showed up when he said he would and got the jobs done professionally and the invoicing done correctly for my warranty company.
I recommend him highly. As to the office scheduler people have had problems with, I really can't say. I only spoke with her the very first time I called and she booked my appointment promptly. After that I called or texted Marco on his cell.
Got a prompt appointment and Marco came on time. He quickly diagnosed the problem with my washer plus gave me helpful advice on other appliances. He's my new appliance guy for sure. Truly the Appliance King!
10 stars for Marco!! This guy is awesome! Second time he came out, this time for refrigerator. Refrigerator Under warranty but I didn't trust company whirlpool sent. They were making me wait months for a part.
He actually fixed the problem. long story short he went way out of his way to help me. Marco is honest and really nice.
It is impossible to get this kind of quality service or just a genuine person in this day and age.
As long as Marco is part of Appliance king I am a customer.
Absolutely awesome service! Our icemaker stopped making ice and you know how that is! What a hassle buying ice every week! We tried to fix it on our own and when we realized we weren't DIY people, we called appliance king and Marco came over and he was absolutely the best. He gave us a fair price, arrived when he told us he would arrive, and now we have a bin full of ice! I haven't worked with someone so honest and trustworthy in the longest time and it's nice to know that they still exist. We are especially lucky to have him in Marin! I will definitely be calling on Marco again in the future and will be recommending him to everyone I know! Great job Marco and thank you! We now have plenty of ice for margaritas! Kudos!